Hello Web Design’s Product Hunt Launch Recap

On January 19th (after fretting for at least two weeks), I finally launched Hello Web Design on Product Hunt (You know, my book/video course teaching design for non-designers.

Video/vlog version of this post! Trying to get better at speaking on camera so I'm doing a video version of all my posts.

The post did way better than I hoped, becoming the #5 product of the day.

Here’s my recap of the process and what I learned from this go-around.

Hello Web Design on Product Hunt
Hello Web Design on Product Hunt

Pre-launch

It’s been quite awhile since I launched on Product Hunt and the community has evolved quite a bit.

Thankfully Product Hunt has their own guide on launching on Product Hunt, which was super helpful (I recommend checking it out first) but even so, I was still confused by a couple major things.

On when to post

One of the questions I had was what time of the day (and what day) to post? Since your accumulate points throughout the day, you need to post early enough to start building momentum and traction.

The Product Hunt guide is very clear I shouldn't worry about this, but I still did (such like me). Other guides on the internet advocated for posting at ridiculously early times like 3am ET. I knew it didn’t matter too much about when I posted, but I also wanted to post it as early as possible just in case.

In the end, I set up my listing the night before and posted right when I woke up, at 7am ET/4am PT. It was a little worrisome since there were quite a few other posts with a bunch of points by the time I woke up but in the end I still did well.

Setting up the post and missing fields

It’s been so long since I did a PH listing so I was unfamiliar with the process.

I took a look at a few other successful Product Hunt pages (like Marketing for Developers) and worked on my content in Google Docs for a few days perfecting what I wanted the sub-title, description, and introduction post to look like.

A major point of confusion was that you can’t set the description when you’re going through the four application screens to submit your product. Turns out, after the application is submitted, the description field and a bunch others pop in (like social media, which I originally put in as links in the application). Not the best UX but I figured it out in the end.

The four pages to go through before submitting your product don't include a description field (seen on other listings), which confused me.

How I promoted the launch

As soon as the post was up, I sent a newsletter to my ~5,000 newsletter subscribers.

I believe this is the reason why the post did so well — I'm lucky to have a small audience built up already over the years. In the post, I asked them to check out the listing and ask any questions they might have for me. I didn't ask for upvotes, but I'm sure anyone who knows Product Hunt read between the lines.

I also posted to Twitter several times during the day. I'm not the biggest fan of Twitter nowadays and the tweets didn't get that much traction, but it's one of those things that I might as well do.

I'm a member of a few communities for makers (like MegaMaker Club) and I shared the campaign in those Slack's as well

That was pretty much the extent of my sharing efforts — I mostly relied on my newsletter friends.

Post-launch

Woohoo, 5th most upvoted!

In the end, my post hit #5 for the day. I actually didn’t think it would, as in the list for the day, Hello Web Design was actually at #6 — I completely missed that one of the posts above mine was a sponsored post, and apparently ineligible for that ranking.

Traffic

Pretty good traffic bump.

Before I wrote this post, I was disappointed in the amount of traffic, but after looking at my old post on launching on Product Hunt, I realized it was just about normal. Phew.

Revenue

Direct sales (using Gumroad)

Made about $2,000 the first day, and kept up a bit of momentum afterwards.

The biggest surprise here is that I didn't sell as many video packages as I've done in the past for Product Hunt — the majority of the sales were for the paperback book. Not sure why. Maybe people have video/course fatigue? For Hello Web App, the majority of my sales was for the video product, and that listing didn't have photos (wasn't a feature then), whereas for the Hello Web Design listing, I had a ton of photos (gotta show off that gorgeous book, yo.) Who knows, but I found this interesting.

Indirect sales (Amazon paperbacks and Kindle sales)

The back-end of Seller Central, where I sell the paperback books.
The back-end of Kindle Direct Publishing, where the Kindle sales are.

Even though I didn't link to them directly from my Product Hunt page, my other sales channels thhrough Amazon got a small boost.

Unfortunately since then, Amazon has "temporarily removed" my paperback listing as "a customer reported details don't match the product" and that they're "investigating." Sigh. This is why I hate dealing with Amazon.

Conclusion and lessons learned

I'm glad I was able to get a little chunk of money through the PH launch because it's tax season and I'm going to owe a few thousand dollars (yeehah, #entrepreneurshiplife.) This launch was pretty crucial so I could buffer my bank account a bit and I'm glad it did as well as it did.

Some takeaways from this experience:

  • It's really great to have people who seem to be true fans and will support what I do without asking. I got a number of positive reviews on the post that were completely unexpected (and wonderful) and I am so grateful to have this community around me.
  • As usual, when these things are going on, it's impossible for me to do any other work. I refresh the page like every five minutes and can't stay concentrated on any other task.
  • Posting at 7am ET and on a Thursday seemed fine. I got lucky that there weren't any other huge launches that day to compete with mine.
  • Why did no one ask questions in the comment section? Still baffled by how quiet it was.

And a quick run-down of my suggestions for anyone else preparing for their PH launch:

  • Look at other successful Product Hunt pages in your space and use them to inspire your content and how you'll set up your own listing.
  • Work on your content and get it perfect. Especially your sub-headline.
  • Make sure your icon/photos/imagery looks great.
  • Post it as early in the day as you can but don't lose sleep over it.
  • Write a great introduction about yourself and your product as a comment.
  • Answer every comment you can to keep the comments section looking active (also, to be polite and all that).
  • Don't ask for upvotes, but share with your fans.

Any other questions? Ask me anything in the comments below!

Posted on Jan 29, 2018
Written by Tracy Osborn
Category: #casestudy

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